FAQs

Clear answers before you commit to anything

Everything about the free search, the data behind it, the AI tools, billing, and your privacy. Can't find your question? Contact us, it reaches a human.

Getting started

In-Cite is a research workspace built by researchers: a free literature search across 250M+ scholarly works, accurate citation generation from real publisher metadata, and a growing set of AI tools β€” claim verification, PDF chat, literature review, systematic review, manuscript review, and writing tools β€” designed around one principle: every output should be backed by sources you can defend.
Yes. Free, forever β€” you just need a free account. Search runs on OpenAlex, the open index of the world's research (released CC0). Because the underlying data is open, we keep search and citations free and charge only for the AI tools we run ourselves.
Yes β€” a free one. Signing in unlocks everything: the free article search and citations, a cloud library that syncs across devices, research notes, and access to the AI tools. Sign-in is passwordless: enter your email and click the magic link we send, or continue with Google.
Anyone who works with scholarly literature: undergraduates writing their first referenced essay, master's and PhD candidates running literature reviews, postdocs and faculty preparing manuscripts, librarians supporting researchers, and R&D teams outside academia. The free tier is genuinely useful on its own; paid plans add heavier AI allowances.
No. In-Cite runs entirely in your browser on desktop, tablet, and mobile. There's nothing to download, and it works on any modern browser.

Search & data

Our core index is OpenAlex, the open successor to Microsoft Academic Graph, released under a CC0 licence. Searches can also draw on Crossref, PubMed, and arXiv so results come back ranked together rather than one source at a time. We believe research metadata should be open infrastructure, which is why search stays free.
Over 250 million works β€” journal articles, preprints, books, chapters, and datasets β€” plus browsable directories of authors, journals, and institutions with citation counts, h-indexes, ORCID links, and open-access status.
Their records are: you can find, cite, and read the abstract of paywalled work. Where a legal open-access copy exists (a preprint or repository version), we link to it. We never bypass paywalls β€” for the full text of closed articles you'll still need your library's access or the publisher.
The underlying sources index continuously, and preprints from arXiv, bioRxiv, and medRxiv appear as they're picked up. Very recently published papers can take from a few days to a few weeks to appear, depending on how quickly the publisher deposits metadata.
Yes. Paste a DOI into search to resolve the exact record with full publisher metadata. The Authors directory finds researchers with their output, citations, and affiliations; the Journals directory covers sources by scope, ISSN, and open-access status.
Usually one of three reasons: it's very new and not yet indexed, it's a type with patchy coverage (some book chapters, reports, and grey literature), or the metadata differs from what you're searching (try the DOI β€” it's exact). If a paper you expected is genuinely missing, tell us at hello@in-cite.com and we'll investigate.

Citations

Citations are built from real publisher metadata (authors, year, journal, volume, issue, pages, DOI), never generated by a language model. If a field is missing from the record, we leave it out rather than invent it. This is the single most important design decision in In-Cite.
APA 7, MLA 9, both Chicago systems (author-date and notes-bibliography), Turabian, Harvard, IEEE, Vancouver, MHRA, and BibTeX. Turabian follows the Chicago notes system, as the Turabian manual itself does. The full CSL catalogue (10,000+ styles) remains on the roadmap.
BibTeX output is supported, which imports cleanly into Zotero, EndNote, Mendeley, and any LaTeX workflow. Formatted citations in every other style can be copied directly into your document.
Because it's missing from the publisher's own record. We deliberately never guess or auto-fill β€” an invented page range is worse than an absent one. You can always add the missing detail manually; everything we do supply is verifiably from the source record.

AI tools & credits

Our flagship verification tool. Paste a claim β€” yours or someone else's β€” and In-Cite searches the literature, reads what it finds, and returns a ruling on whether the claim is supported, contradicted, or unsettled, with the actual sources attached. It's built for the moment before you commit a sentence to a thesis, manuscript, or review.
One credit per AI action β€” a Claim Check ruling, a deep-research run, a writing action. Free accounts include a monthly allowance to try everything; paid plans raise it to 300+ per month. Allowances reset on the 1st of each month and don't roll over. Search and citations never consume credits β€” they're free and unlimited.
The reference lists our tools produce are assembled from the metadata of records they actually retrieved β€” the same pipeline as the citation generator β€” not generated from a model's memory. AI-drafted prose is constrained to the sources found. That said, no AI system is infallible: we design so that every claim is easy to trace and verify, and you should always do that final check yourself.
You upload a PDF and ask questions of it; answers are grounded in the document's actual text. Uploads are tied to your private account, used only to answer your questions, and you can delete them at any time.
Live and roadmap features are clearly labelled across the site β€” we don't ship fake buttons. Anything marked COMING SOON is genuinely in development, and honest feedback at hello@in-cite.com shapes the order we build in.
It will help you draft, structure, and revise with sources attached, but it's built for evidence-backed writing you can defend, not for outsourcing authorship. Check your institution's AI policy; most allow assisted drafting with disclosure.
That depends on your institution's policy, not on us β€” policies range from encouraging AI-assisted drafting with disclosure to restricting it entirely, so check yours and disclose where required. What we can say is that In-Cite is built for the defensible end of the spectrum: finding real literature, verifying claims, and citing accurately are skills your institution wants you to exercise, and most of In-Cite (including everything free) is closer to a better library than to a ghostwriter.

Plans, billing & teams

Free (search, citations, cloud library, and a monthly AI allowance), Researcher (a full individual plan with 300+ monthly credits), Lab (3–50 seats with pooled billing for research groups), and Institution (custom deployments for universities and libraries β€” see the Institutions page). Current prices are always on the pricing page.
Yes, any time. Open your profile and choose Manage billing β€” Stripe's secure portal lets you switch plans, update your card, download invoices, or cancel. If you cancel, your plan stays active until the end of the period you've already paid for. Yearly plans are simply discounted monthly ones.
All payments run through Stripe, the same processor used by millions of businesses. Your card details go directly to Stripe and are never seen or stored by In-Cite.
Nothing is deleted. Your library, notes, and documents remain intact; you simply return to the free tier's monthly AI allowance. You can resubscribe whenever you like and pick up where you left off.
The free tier is deliberately generous so that cost is never a barrier to searching and citing properly. For classroom use, lab groups, or anything institutional, get in touch at hello@in-cite.com β€” we're a small team and we answer.

Privacy & security

Your library, notes, and documents are private to your account and used only to provide the service β€” we don't sell data and we don't run ads. The full detail lives in our Privacy Policy, written to be readable.
Our own analytics are deliberately minimal: first-party page-view counts with an anonymous identifier, no advertising cookies, no IP address storage, and we honor Do Not Track. We count visits; we don't profile visitors.
No β€” your documents and writing are processed only to fulfil the request you make (answering a question about your PDF, revising your paragraph) and are not used by us to build training datasets. See the Privacy Policy for specifics.
Yes. Deletion removes your library, notes, uploaded documents, and usage records. If you have an active subscription, cancel it first in Manage billing, then contact hello@in-cite.com and we'll confirm the deletion.

Institutions & groups

A Lab plan covers 3–50 seats under one subscription with a single bill β€” monthly or yearly. It's built for labs, departments, and supervisor-led groups that want everyone on the same tooling without individual expense claims.
Yes β€” that's what the Institutions page is for: campus-wide access, admin controls, and institutional pricing. We're also happy to be listed in library research guides; In-Cite's free search is built on open data (OpenAlex, CC0) and needs only a free account, which tends to fit library listing criteria well.
Please do. The search and citation tools are free forever with a free account, and are built on open scholarly metadata. If you'd like materials for a research guide or have questions about our data sources, write to hello@in-cite.com and we'll help directly.

Support & troubleshooting

Check your spam or junk folder first β€” first-time magic links sometimes land there. Corporate and some university mail filters can also delay them by a few minutes. If it still hasn't arrived, request a fresh link (each new request invalidates the old one) or try the Continue with Google option.
Email hello@in-cite.com with what you were doing and what happened; a screenshot helps enormously. We're researchers building for researchers, so bug reports go straight to the people who can fix them.
The same address: hello@in-cite.com. Honest feedback genuinely shapes the roadmap β€” several current tools exist because early users asked for them.
No β€” search, citation, and the AI tools all query live services, so an internet connection is required.